Cookie Policy
This is the Cookie Policy for Muave Limited, accessible from www.muave.co.uk
Last updated: May 2023
1. What Are Cookies
As is common practice with almost all professional websites, Muave.co.uk uses cookies. These are tiny files that are downloaded to your computer to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site's functionality.
2. How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
3. Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the Muave.co.uk site. Therefore, it is recommended that you do not disable cookies.
4. The Cookies We Set
Site preferences cookies: In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Name
Purpose
Domain
Duration
_cmp_a
Provider: Shopify
1st/3rd Party: First party
Used for managing customer privacy settings.
.muave.co.uk
1 day
_ga_ZE5M0433FL
Provider: Google
1st/3rd Party: First party
Cookie is set by Google Analytics with unknown functionality.
.muave.co.uk
2 years
_landing_page
Provider: Shopify
1st/3rd Party: First party
Tracks landing pages.
.muave.co.uk
Session
_orig_referrer
Provider: Shopify
1st/3rd Party: First party
Tracks landing pages.
.muave.co.uk
Session
_s
Provider: Shopify
1st/3rd Party: First party
Shopify analytics.
.muave.co.uk
Session
_shopify_s
Provider: Shopify
1st/3rd Party: First party
Shopify analytics.
.muave.co.uk
Session
_shopify_y
Provider: Shopify
1st/3rd Party: First party
Shopify analytics.
.muave.co.uk
Session
_sp_id.2e30
Provider: Snowplow
1st/3rd Party: First party
Used to store a unique user ID.
.muave.co.uk
2 years
_sp_ses.2e30
Provider: Snowplow
1st/3rd Party: First party
Used to store a unique session ID.
.muave.co.uk
30 minutes
_y
Provider: Shopify
1st/3rd Party: First party
Shopify analytics.
.muave.co.uk
Session
Functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Name
Purpose
Domain
Duration
REST/forms/v2/track/view
1st/3rd Party: Third party
Used for CRM
https://forms.soundestlink.com
Session
bugsnag-anonymous-id
1st/3rd Party: Third party
Used for Shopify pay.
https://pay.shopify.com
Persistent
i
1st/3rd Party: Third party
Used for customer reviews.
https://p.yotpo.com
Session
page-views
Provider: Shopify
1st/3rd Party: First party
Tracks landing pages.
.muave.co.uk
Session
pagead/1p-conversion/#
1st/3rd Party: Third party
Used for conversions.
https://www.google.ie
Session
pixel
1st/3rd Party: Third party
Used for customer reviews.
.yotpo.com
2 years
smile_shopify_data
1st/3rd Party: First party
Customer loyalty & rewards.
https://muave.co.uk
Persistent
v1/event.gif
1st/3rd Party: Third party
Used to store a unique user ID.
https://godog.shopifycloud.com
Session
yotpo_pixel
1st/3rd Party: First party
Used for customer reviews.
.muave.co.uk
9 hours
Targeting
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Name
Purpose
Domain
Duration
IDE
Provider: Google
1st/3rd Party: Third party
To measure the visitors’ actions after they click through from an advert. Expires after 1 year.
.doubleclick.net
2 years
YSC
Provider: Google
1st/3rd Party: Third party
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
.youtube.com
Session
_gcl_au
Provider: Google
1st/3rd Party: First party
Cookie is placed by Google Tag Manager to track conversions.
.muave.co.uk
3 months
omnisendSessionID
Provider: Omnisend
1st/3rd Party: First party
Used to identify a session of an anonymous contact or a contact.
.muave.co.uk
30 minutes
soundestID
Provider: Omnisend
1st/3rd Party: First party
Used to identify an anonymous contact.
.muave.co.uk
Session
5. Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.
6. More Information
Hopefully, that has clarified things for you and, as was previously mentioned, if there is something that you aren't sure whether you need or not, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
For more general information on cookies, please read "What Are Cookies".
If you require any more information or have any questions about our cookie policy, please feel free to contact us by email at all-ears@muave.co.uk.
7. Changes to our Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to our cookies, or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies.